Below you will find; how and in what form the personal data is collected and how and in what form they are preserved.
The personal information is gathered through memberships or by filling of various forms and questionnaires on our site due to the nature of business (such as name, last name, company information, phone, address or email addresses).
Our company may send information to customers and members in periods of the campaigns, information about new products and promotional offers. Our members can make the selection whether or not to receive such information when they sign up for membership through the account information section and this selection can be changed or can be forwarded in the notification message link.
In the approval process performed via our website or email, personal information transmitted electronically to our site by our members will not be disclosed to third parties other than the purposes outlined by our “User Agreement”.
Our company registers the IP addresses of its members and uses for the identification of problems with the system and for the fast resolution of problems or disputes that may arise regarding the services provided. IP addresses of users can also be used to gather broad demographic information and to define in general.
Our company may use the requested information in order to conduct direct marketing or through indirect cooperation other than the purposes outlined by our “User Agreement”.
Personal information can also be used to contact the user when necessary. Our company may use the information requested from the user or provided by the user or the information gained during a transaction through our site for various statistical evaluations, in market research and database creation without disclosing the identity of our members, as for other than the purposes outlined by our “User Agreement”.
Our company keeps the private information strictly confidential and regards it as a secret ensuring the confidentiality and maintenance of all the personal information, committed to take all the measures against unauthorized use and due care to prevent the disclosure to a third party as a whole or in portion.
CREDIT CARD SECURITY
Our company holds the credit card security of our shoppers as a priority. Your credit card information is not stored in our system whatsoever.
There are two things you need to watch for, during transactions. One of them is a lock or key icon at the bottom of your browser. This indicates that you are on a secure web page and all kinds of information are encrypted and protected. This information is only used in the direction of sales transactions depending on the given instructions by yourself.
Information about the credit card used during your shopping through the site encrypted and transmitted to the bank for questioning with independent 128 bit SSL (Secure Sockets Layer) protocol. Depending on the card usage approval, shopping may continue. As card information cannot be displayed by our side and no relevant information is saved in any condition, third party’s information seizure would be blocked.
Security of Payment / billing / shipping address information of credit cards used for online orders, audited against Credit Card Fraud by our company. Therefore, in order to process through supply and delivery phases our customers shopping on the site for the first time, must verify the authentication of their financial and address / phone information. The credit card owner or the financial institution must be contacted if necessary for the verification of such information. All information you provide while you sign up for your membership can only be reached and changed by yourself. Member login information cannot be reached or changed by others if you protect it securely. The membership process goes within 128 bit SSL security area solely for this purpose which is an international encryption standard that is unbreakable.
The sites with information line or customer service with a clear address and phone are often preferred for Internet shopping nowadays. This allows you to get detailed information on all the issues in your mind and you can learn more about the reliability of a company that provides online shopping services.
Note: We recommend that the company’s public address and the phone number on the shopping site should be paid attention to. Before you make a purchase from the shopping site, you should make a note of the phone / address information. Confirm by phone before shopping if you do not trust. All data and company location on all of our company online shopping sites are indicated clearly.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identification and credit card information you send us through Credit card mail-order method, will be stored as per the principle of confidentiality by our company. This information is kept for 60 days against the possible withdrawal objections by the credit card and disposed afterwards. Naturally, you may appeal to the bank in case of withdrawal from your card for any other cost than what you have ordered with the payment of the products certified by mail-order form that of course does not constitute a risk as to prevent the payment of such amount.
THIRD PARTY WEBSITES AND APPLICATIONS
1. Laws, Decree Regulations and policies etc. issued by the competent legal authority and to comply with the obligations arising from the law in force;
2. Site user “Membership Agreement” entered and the other acknowledgements to fulfil the requirements of the contract and to put them into practice
3. Information requisition about the user in order to conduct an investigation or prosecution in accordance with the method of execution by Legal Authority
4. To protect the rights or safety of the user where it is necessary to give information.
Do not provide your credit card number or password to our site Customer Service, in any email you send in regards to your order, the information contained in e-mails can be seen by third parties. Our company, under any circumstances cannot guarantee the security of information transmitted through your email.
Our company may gain and store information about users who visit and use the website in a technical communication file (Cookie). Said technical communication files are small text files, to be stored in the main memory of website and sent to the user’s browser. The technical communication file keeps the status and choices to facilitate easy use of Internet site.
Technical communication file helps to dynamically create ad and content out of how many people visited the site, the purpose of a person’s visit to the site, how many times visited for a custom-designed user page getting statistical information on the usage of the site. Technical communication file is not designed to retrieve data from main memory or any other personal information or your e-mail. The browsers are designed to accept many of the foremost technical communication file, but users can change the settings so the technical communication is not received or a warning for such files being sent.
Please contact us by the following details of our company
Address: Atatürk Cd. 18, 20260 Pamukkale/Denizli
Tel +90 544 835 83 51